Who is responsible for your information?DLS Bathrooms Ltd is the data controller. Our company number is 17412702 and our registered office is 28–30 Wilbraham Road, Manchester, M14 7DW, England.
1. Information we may collect
We may collect your name, address, telephone number, email address, project details, room photographs, messages, quotation information, booking records and information needed to manage and complete your bathroom project.
2. How we use it
We use personal information to respond to enquiries, prepare quotations, arrange and carry out work, communicate about your project, keep business and accounting records, handle guarantees or complaints, and meet our legal obligations.
3. Our lawful reasons
We process information where it is needed to take steps at your request before a contract, perform a contract, comply with the law, pursue legitimate business interests, or where you have given consent. You can withdraw consent for optional marketing at any time.
4. Who we may share it with
We may share only the information needed with suppliers, professional advisers, insurers, accountants, technology providers or public authorities. We do not sell personal information.
5. Photographs and marketing
DLS may ask for permission to use photographs of completed work. We will not publish your address or identifying personal details with project photographs. You can ask us to stop using a photograph in future marketing where reasonably possible.
6. How long we keep information
We keep information only for as long as it is reasonably needed for the project, guarantees, customer service, accounting, insurance and legal requirements. It is then securely deleted or destroyed when no longer required.
7. Cookies
Essential hosting and security technology may be used to make the website work. This website does not currently use advertising cookies or visitor-tracking analytics. If that changes, this notice will be updated and consent will be requested where required.
8. Your rights
Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to the use of your information, and to request a portable copy. You may also complain to the Information Commissioner’s Office.
9. Contact us
For privacy questions or requests, email dlstilingandplumbing30@gmail.com or call07539 037841. We may ask for reasonable identification before responding to a request.